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From Front-of-House to Back-of-House: Grainger Expands Hospitality Product Lines and Releases Second Edition of its Hospitality Catalog

New Catalog Features More than 12,000 Industry-Relevant Products to Help Customers Improve Operations and Guest Satisfaction

CHICAGO, IL (June 13, 2012) – Grainger (NYSE: GWW), North America's leading broad line distributor of facilities maintenance products, today announced it has released the second edition of its hospitality catalog.  First introduced in 2011, this year’s customized catalog touts 4,000 new product additions, totaling more than 12,000 listed products that fall into hospitality-specific categories including: Banquet & Foodservice; Housekeeping & Janitorial Supplies; Facility Maintenance; Furniture, Fixtures & Equipment; Lobby, Office & Conference Center; Public & Guest Bathroom; Safety & Security and Uniforms, Apparel & Footwear.

“Grainger continues to be committed to serving the hospitality industry and the release of the second edition of our customized hospitality catalog is just one way we make it easier and more efficient for our customers to find exactly what they need, when they need it,” said Rick Betz, Vice President for Grainger’s Hospitality Segment. “From housekeeping to security to food & beverage, Grainger is invested in providing the best products and solutions that serve all parts of our customers’ facilities.”

Grainger has served hospitality customers, ranging from large chains to franchised operations, for decades and has consistently expanded hospitality-specific product lines based on customer feedback and industry need. The current depth and variety of products offered by Grainger includes both front-of-house and back-of-house items that range from staff uniforms to ADA compliant items to food & beverage equipment and maintenance supplies. Some of the latest product line additions featured in the 2012 Hospitality Catalog include:

  • Pool Lifts and Accessories
  • Footwear
  • Sports Equipment
  • Electrical Vehicle Charging Stations
  • Refrigeration and Controls

In addition to products, Grainger offers hospitality customers a full range of services that help takes costs out of their businesses, including inventory management solutions, which help properties better manage on-hand inventory, and safety management tools, which promote both staff and guest safety. Grainger also provides sustainability solutions that assist with lowering energy costs and reducing waste.

All Grainger products and services are backed by Grainger’s multi-channel support network of branches, sales and customer service representatives, online and phone channels. In addition, Grainger offers after-hours branch availability and emergency 24/7 service options.

“Our hospitality customers are looking to ‘wow’ guests with a superior experience that requires an attention to detail that can be seen both in public and behind-the-scenes. Grainger is that front and back of house partner that is committed to driving guest satisfaction and we take great pride in serving the hospitality industry,” said Betz.

To learn more about Grainger’s Hospitality offerings or to request a 2012 Hospitality Catalog, visit: www.grainger.com/hospitality.

About Grainger

W.W. Grainger, Inc. with 2011 sales of $8.1 billion is North America’s leading broad line supplier of maintenance, repair and operating products, with expanding global operations. For more information, visit grainger.com/hospitality.

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